FAQ
Questions people ask before they reach out
Clear answers about the case review, costs, privacy and partnerships.
For patients & families
Is the case review really free?
Yes. The initial case review and written recommendation cost nothing. You pay only if you choose to go ahead with a journey, and every cost is explained before you commit.
Will you tell me not to travel?
If that is the right medical answer, yes. You will hear it from a physician, not from a hospital with a bed to fill.
Do I send medical records on the website?
No. Nothing medical is collected on our form. Records are requested by phone or a secure channel after our first call.
Which areas do you cover?
Oncology and complex illness, cardiology, orthopedics, fertility (IVF), second opinions, and longevity and executive health.
How quickly will I hear back?
Within two business days.
Languages & contact
Do you speak Arabic?
Yes. Dr. Akoury is Egyptian-American. You can write to us in English, Arabic, French or Spanish.
Can I call instead?
Yes. Call the VIP office at +1 (833) VIP-3001 or email vip@drdalalakoury.com.
Hospitals & investors
I represent a hospital or I am an investor. Do I use the same form?
Yes. Choose your role in the form, and Dr. Akoury’s office will propose a 20-minute call instead of a case review.
Important
Is this website medical advice?
No. This website gives general information. It does not create a physician–patient relationship, and nothing here is a promise of outcome.
What if my situation is urgent?
Call +1 (833) VIP-3001. For emergencies, contact your local emergency services.
Start here
Let’s talk about your case, or your partnership.
Every inquiry is private and reviewed by a physician. We reply within two business days.
- Prefer to call?+1 (833) VIP-3001
- VIP officevip@drdalalakoury.com
- Reply timeWithin 2 business days